Be Part of the WOW!!
Jump+ is looking for a new Apple technician with an eye for detail for our Kingston location on Princess Street.
Previous experience with Apple products and troubleshooting theory is required for this role. We will offer training and certification for the right candidate, but we are looking for a technician with mobile repair experience.
Join a fantastic team and working under the banner of the most recognized worldwide brand!
A store like no other. A passion like no other. A career like no other.
Much more than just a place for amazing Apple products, an Apple Premium Reseller Store provides its customers with a place to learn, to grow their creative skills, receive technical tips, and well-informed product advice. Each Apple Premium Reseller store has a vibrant role in its local community.
jump+ Kingston
In the heart of Downtown Kingston, jump+ has been apart
of the Kingston Community since December 2011.
Address
272 Princess Street
Kingston, ON
K7L 1B5
Store Hours
Monday to Friday 10 AM to 7 PM
Saturday 11 AM to 5 PM
Sunday 12 PM to 5 PM
Responsibilities and Objectives
- Solving technical problems presented by customers
Sharing your passion for technology and Apple products
Juggling customer and product issues with a genuine sense of urgency
Following detailed written repair and process instruction with ease
Managing a small parts inventory
Understanding how to set customer expectations
Recognizing the importance of customer communication in the repair process
Keeping up to date with the latest products and necessary technical implications (training is required and provided)
Working positively as part of a team in a fast-paced environment
Personal Competences & Attributes
- You are dynamic, intelligent, and passionate about what you do
You provide white glove treatment to customers
You can communicate technical concepts in layman’s terms
You have a sense of urgency but the ability to keep your cool
You are extremely well organized
You are driven to constantly learn and increase your knowledge
You have excellent interpersonal skills
You are extremely attentive to detail
You are self driven and highly motivated
You have extraordinary customer service commitment
You have planning and problem solving skills
You have flexibility to work in a dynamic retail environment
You are willing to undergo product training on a regular basis
You demonstrate a high level of integrity
Experience
- 1 year background in technology repair
Customer service experience
High school diploma or equivalent
What's great in the job?
- Great team of smart people, in a friendly and open culture
- Performance is valued, recognized and remunerated
- As a young company we are looking for great talent and people who want to lend their voice to our vision
- Training and certifications provided by Apple
- You can create your own career path
What We Offer
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.
Benefits
Dental and Vision Benefits after 3 months
with Canada Life.
Training
Impactful training designed by
jump+ and Apple.
Employee Discount
Discounts on amazing 3rd Party Accessories
and Apple Products.